Privacy Policy

This Privacy Policy explains what information is collected when you visit the website www.snaucerisvet.lt, use our dental services, or purchase goods from our online store. It also provides detailed information on how and where your information is used.

We reserve the right to change the privacy policy of www.snaucerisvet.lt. All changes take effect immediately from the date of their publication. Your continued use of our website will be considered as acceptance of these rules.

I. INFORMATION WE COLLECT
When we use the term “personal information” in these rules, we refer to information about your device and order information (purchase or appointment registration).

I.I DEVICE INFORMATION
When you visit the website, we automatically collect information about your device:

  • Technical data: Web browser, IP address, time zone, and cookies.
  • Browsing data: Information about viewed products or service pages, search terms, and interaction with the website.

We collect this information using:

  • Cookies: Data files with a unique identifier.
  • Log files: Track actions on the website (IP address, browser type, date/time stamps).
  • Pixels: Electronic files (e.g., Facebook/Adwords pixel) used to collect information about your browsing and the effectiveness of advertising campaigns.

I.II ORDER AND REGISTRATION INFORMATION
When making a purchase in the online store or registering for an appointment, we collect:

  • Full name.
  • Billing and delivery address (when purchasing goods).
  • Payment information.
  • Email address and phone number.
  • Note: When registering for a dental consultation, basic data regarding the requested service may be collected.

II. HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the collected information for:

  • Order fulfillment: Processing payments, organizing delivery of goods, and issuing invoices.
  • Provision of services: Registration for dentists and confirmation of appointments.
  • Payment processing: Payments in the online store are processed through the makecommerce.lt platform (Maksekeskus AS, Niine 11, Tallinn 10414, Estonia); therefore, your information required for payment execution is transferred to this controller.
  • Communication: Notifications about order status, appointment reminders, and responses to inquiries.
  • Marketing: With your consent, we send news or special offers. We also use information for remarketing campaigns (Facebook/Google Ads).
  • Security: Screening orders for potential fraud (based on IP address).

III. DISCLOSURE OF YOUR PERSONAL INFORMATION
We share your personal information with third parties only to the extent necessary to provide our services:

  • Analytics: We use Google Analytics to understand customer behavior.
  • Delivery services: We transfer data to couriers so they can deliver your ordered dental supplies.
  • Legal basis: We may share information if required by law or to protect our rights.

IV. TARGETED ADVERTISING
We use your information to provide you with relevant advertisements or marketing communications. You can opt out of targeted advertising here:

  • Facebook
  • Google
  • Digital Advertising Alliance Portal

V. YOUR RIGHTS
If you are a European resident, you have the following rights:

  • To access the personal information we hold about you.
  • To request that your data be corrected, updated, or deleted.
  • To opt out of direct marketing.
  • If you wish to exercise these rights, please contact us via email: info@snauceris.local

VI. DATA RETENTION
When you place an order through www.snaucerisvet.lt, we maintain your order information in our records (for tax accounting purposes) unless you ask us to delete this information and such deletion does not conflict with the laws of the Republic of Lithuania (e.g., regarding the storage of medical records).

VII. MINORS
The website’s online store is not intended for individuals under 18 without parental or guardian supervision. Dental services for minors are provided only with the consent of parents or legal representatives.

CONTACT US
If you have questions, complaints, or would like more information about our privacy policy, please contact:

UAB, Siaurio Šnauceris Email: info@snauceris.local

Address: Technikos g. 39, LT-51338, Kaunas